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Terms of Service

Last updated: April 16, 2026 · Effective immediately

1. Acceptance of Terms

By accessing or using AdsXFlow ("the Service"), operated by AdsXFlow ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and AdsXFlow.

We reserve the right to update these Terms at any time. We will notify you of material changes via email or an in-app notification. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

2. Description of the Service

AdsXFlow is an AI-powered social media marketing platform that helps businesses create, manage, and optimize advertising campaigns across multiple platforms, including but not limited to Meta (Facebook and Instagram), Google (YouTube), and other supported platforms. The Service includes:

  • Website crawling and AI-powered brand profiling
  • Competitor intelligence and analysis
  • AI-generated creative content (text, images, videos) using Google Vertex AI (Gemini, Imagen, Veo)
  • Organic social media publishing to Instagram and Facebook Pages
  • Paid advertising campaign creation and management via Meta Marketing API
  • Real-time ad performance insights and AI-powered optimization recommendations
  • Lead capture from Meta Lead Ads via webhooks
  • Custom audience creation and lookalike audience building
  • Automated ad rules for budget and performance management
  • Product catalog and dynamic product ads management

3. Account Registration and Security

You must create an account to use the Service. You may register using email/password or Google Sign-In (via Firebase Authentication). You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

You must provide accurate, current, and complete information during registration. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service.

4. Third-Party Platform Integrations

This section is critical. Please read it carefully.

4.1 Meta (Facebook & Instagram)

When you connect your Meta account, you authorize AdsXFlow to access your Facebook Pages, Instagram Business/Creator accounts, and Meta Ad Accounts via the Meta Graph API and Marketing API. This access is governed by:

You are solely responsible for: your ad content, targeting decisions, ad placements, and compliance with all applicable advertising laws and regulations. AdsXFlow provides AI-generated suggestions, but you must review and approve all content before publishing or launching ads.

Ad performance and spend: Meta does not guarantee the reach or performance of your ads. AdsXFlow does not guarantee specific results from ad campaigns. Click fraud, bot traffic, and other factors outside our control may affect your campaign metrics.

4.2 Google Services (Vertex AI, YouTube)

AdsXFlow uses Google Cloud Vertex AI services (Gemini for text generation, Imagen for image generation, Veo for video generation) to create marketing content. Your use of these services is additionally governed by:

AI-generated content may not be perfect. You must review all AI-generated text, images, and videos for accuracy, appropriateness, brand alignment, and compliance with platform advertising policies before publishing or using them in ad campaigns.

4.3 Firebase (Authentication & Analytics)

We use Firebase Authentication for user login and Firebase Analytics for anonymous usage analytics. Firebase is governed by the Firebase Terms of Service and Firebase Privacy Policy.

5. Advertising Funds and Billing Disclaimer

IMPORTANT: All advertising spend (campaign budgets, ad account balances, and billing) is processed directly by Meta Platforms, Inc. and/or Google LLC through their respective billing systems. AdsXFlow does not process, hold, or manage any advertising funds on your behalf. When you set a daily budget or launch a paid campaign through AdsXFlow, the charges are applied directly to your Meta Ad Account or Google Ads Account by the respective platform.

AdsXFlow acts as a tool to configure and manage your advertising campaigns via official APIs. We do not act as an advertising agency, financial intermediary, or payment processor for ad spend. You are solely responsible for:

  • Maintaining sufficient funds in your Meta/Google ad accounts
  • Reviewing and approving all campaign budgets before launch
  • Monitoring ad spend through the respective platform's billing dashboards
  • Disputing charges directly with Meta or Google if billing discrepancies arise

6. No Refund Policy

All payments made for AdsXFlow services are final and non-refundable. This includes subscription fees, usage-based charges (AI generation costs), and any prepaid credits or coins. Once a transaction is completed, no refunds, credits, or exchanges will be issued under any circumstances, including but not limited to: dissatisfaction with AI-generated content, campaign underperformance, account termination, or service unavailability.

Advertising funds charged by Meta or Google are governed by their respective refund policies. AdsXFlow has no ability to process refunds for third-party platform charges. Contact Meta or Google directly for ad spend disputes.

7. Acceptable Use

You agree not to:

  • Use the Service to create deceptive, misleading, or fraudulent advertising
  • Violate Meta's Advertising Standards or Google's Advertising Policies
  • Upload malicious content, malware, or attempt to compromise the Service
  • Scrape, reverse-engineer, or attempt to extract the source code of the Service
  • Create ads promoting illegal products, services, or activities
  • Use the Service to spam, harass, or infringe on the rights of others
  • Circumvent any usage limits, rate limits, or access controls
  • Share your account credentials with unauthorized third parties
  • Use the Service to process personal data of minors under 13 (or applicable age of consent)
  • Resell or redistribute the Service without written authorization

8. Intellectual Property

Your content: You retain ownership of all content you upload to AdsXFlow (website content, images, videos, brand assets). By uploading content, you grant AdsXFlow a limited, non-exclusive license to process and display it within the Service.

AI-generated content: Content generated by AI models (Gemini, Imagen, Veo) through the Service is subject to the respective AI provider's usage terms. Google's terms generally allow commercial use of AI-generated outputs. You are responsible for ensuring AI-generated content does not infringe third-party intellectual property rights.

Our platform: AdsXFlow, its design, codebase, algorithms, and branding are our intellectual property. Nothing in these Terms grants you rights to our trademarks, trade names, or proprietary technology.

9. Data Handling and Security

We take data security seriously. See our Privacy Policy for detailed information on how we collect, use, and protect your data. Key points:

  • Meta and Instagram OAuth tokens are encrypted at rest using Fernet symmetric encryption
  • All API communication uses HTTPS/TLS 1.3
  • Webhook payloads are verified using HMAC-SHA256 signatures
  • PII in lead data and custom audiences is SHA-256 hashed before transmission to Meta
  • We do not sell, share, or distribute your data to third parties beyond what is necessary to operate the Service

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that: (a) AI-generated content will be accurate, appropriate, or free from errors; (b) ad campaigns will achieve specific performance metrics; (c) the Service will be available at all times without interruption; (d) third-party platforms (Meta, Google) will not change their APIs, policies, or terms in ways that affect the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADSXFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to AdsXFlow in the twelve (12) months preceding the claim.

We are not responsible for any losses arising from: (a) actions taken by Meta, Google, or any third-party platform; (b) ad account suspensions or policy violations on third-party platforms; (c) unauthorized access to your accounts due to your failure to maintain credential security; (d) third-party platform outages or API changes.

12. Account Termination

You may delete your account at any time from your account settings. Upon deletion, we will remove your personal data and project data within 30 days, except where retention is required by law or for legitimate business purposes.

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that could harm other users or the Service itself.

Termination does not affect: (a) any campaigns already launched on Meta or Google — those continue until you pause/delete them in the respective platform; (b) any charges already incurred on third-party platforms.

13. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be resolved through binding arbitration in Bengaluru, India, except where prohibited by law. Both parties agree to attempt good-faith negotiation before initiating arbitration.

14. Contact

For questions about these Terms, contact us at: legal@adsxflow.com

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